First, the Sales Order module allows staff to enter all customer orders received by phone or fax. Other orders may also be imported via EDI, POMeSYS-Remote, MyRouteManager, a web based delivery and billing system and in-house server based Z-Bake bakery management software. All products mentioned above are produced, sold and supported by TwinPeaks Online. Once all orders are in, they are grouped and numerous production reports are printed. The groupings include customers, routes, production departments, product categories, miscellaneous codes, and production shifts. This process is facilitated and made more efficient through the use of concepts such as recurring (standing) orders, customized order templates, and special pricing tables. Furthermore, once all orders are in the system they are aggregated, a production list similar to a spreadsheet is created which is then exported to production staff via the inventory control and costing module for analysis, batching, processing and recipe printing. As part of the module, delivery tickets (sales orders/ invoices) are printed by route and in the order of delivery. After delivery, adjustments are made and orders are then converted to invoices.